- Contact – A care seeker who is looking for care either for themselves or for someone else. Each contact only appears once in your account, no matter how many locations you have.
- Enquiry – A record showing that a contact is interested in learning more about a specific location. Enquiries usually involve a Service User the care is intended for. Each enquiry represents a unique pairing of a contact, location and where known, service user.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article