What is the best format to provide media assets?

Modified on Tue, 3 Jun at 8:31 AM

  • We recommend all images are landscape and fit the dimensions of 2048 × 1366 (but this doesn’t need to be exact)
  • File formats: PNG or JPEG
  • File size: between 1.5 MB and 17 MB
  • We recommend sharing between 10-15 images, with a good mixture of interior and exterior views
  • Our State of Care Report found that gardens, family rooms and dining rooms are amongst the top facilities that care-seekers look for - so we'd recommend including images of these areas of your homes in your listings!
  • Enhance your listing further by including images of resident-staff interactions and activities
  • Send your media assets to the onboarding team via onboardingteam@lottie.org
  • Our data shows that listings with videos or virtual tours generates more interest. If you’d like to know more about this, speak with your Account Manager about how Lottie can support you in boosting your media assets!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article